I'm new to my company and to service desk, but one thing I notice is they are constantly downloading these msg0001.wav files from the phone voicemail server, to listen to a voicemail that comes in to service desk.  I've googled for a wav player extension for chrome, but the pickings arent very good.  Does anyone have a solution to this problem?  Can the servicedesk page be modified to include an html5 web player thing?  Thanks for any ideas you could share.

Tim