Dear Customers,

We have planned a network infrastructure upgrade on our primary Data Center in the USA on Dec 21st, 2019 from 6:30 PM to 10:00 PM PST. This upgrade will help us support our expanding server far more efficiently.

During this upgrade, we will be switching ServiceDesk Plus Cloud to our secondary Data Center to ensure that our services continue functioning. We do not expect any disturbances to the services during this period, but should you experience a disruption, please let us know immediately at support-cloud@servicedeskplus.com.

We will update this post once the network upgrade is complete. As always, we thank you for your business and continued support. We remain committed to continually improving our operations and infrastructure facilities to best serve your business.

There will be no maintenance in our other Data Center and ServiceDesk Plus Cloud will operate normally.

Thanks & Regards,

Saravana Balaji

ServiceDesk Plus Cloud