Planned maintenance of our US Data Center

Planned maintenance of our US Data Center

Dear Customers,


We had announced in September 2017 about the annual infrastructure maintenance of our US Data Centers in this post. Because of unavoidable reasons, the activity was postponed and we promised to keep you informed on the future dates.

Planned Maintenance of our US Data Centers is scheduled from 17th December, 2017 to 31st December 2017.

During this upgrade process, ServiceDesk Plus OnDemand will continue to be operational and we do not anticipate any major interruptions in using our services.

We will update this post once the data center maintenance is complete. In the rare event that you do experience any issues with our services, please feel free to tweet us @ManageEngine or email us on sdp-ondemand-support@manageengine.com and we’ll reach out to you immediately.

Please make sure the below list of IP addresses are whitelisted. [Note: No new addtion of IP addresses for whitelisting]

135.84.80.131
135.84.82.131
74.201.84.80
74.201.152.59
74.201.154.214
165.254.168.201
216.52.72.54
165.254.172.54
204.141.32.54
8.40.222.54
216.52.72.1
204.141.32.1
8.40.222.1
8.39.54.54
204.141.42.54


We will be removing the older & redundant IP addresses in the near future and will be requiring only two IP address to be whitelisted as below :

135.84.80.131
135.84.82.131

These two IP address you would have already been whitelisted. We will be making a separate announcement regarding this.


Thank you for your support. 

Wishing you & your team Happy Holidays!


- ServiceDesk Plus OnDemand

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