Phone in Requester Field
Hi,
I want to see the contact number mentioned in the requester details to be seen in To-Do List of Technicians. How to do this. This will help my Service desk to call the requester and talk to them.
Currently my Technician can see this details only once he opens the call.
Thanks
I want to see the contact number mentioned in the requester details to be seen in To-Do List of Technicians. How to do this. This will help my Service desk to call the requester and talk to them.
Currently my Technician can see this details only once he opens the call.
Thanks