I ask assistance team ManageEngine because I'm having a lot of performance problems with the tool in the past three months. Already opened several called bad nothing effective was applied and the problem still persists , occurs when the tool draws to limit memory consumption grows slowly until seemingly restart the service. This is happening many times a day which is compromising not only the bad performance credibility tool . Currently we have about 45 technicians and more than 2000 requesting spread our units which use the tool daily , so I ask a definitive solution to the problem.
I have sent three emails FOR Support time but I did not get even one agora Called Open Confirmation !