Pending Request Menu Problme

Pending Request Menu Problme

Dear Manage Engine Tim,


We had a problem with the pending request menu,
Where pending requests appear to the user (called Noventi Febrina) only 1 ticket.
If I see from technician, Noventi user has more than 1 pending request, with this I attach capture.
We use SDP v 9.0 Build  9046, using MySQL

Please help for this problem, Thanks for your help






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