Pending Approvals requests are not showing on approvers home page

Pending Approvals requests are not showing on approvers home page

Hi,
One of our technicians / approver is experiencing an issue where his Pending Approvals are not showing on his home page (Under my Pending request) in ServiceDesk Plus. He receives an email and reminders for same without any issue

MSSQL
Version 10.5 Build 10511


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