Hi there,

I'm not sure if I could be pasting this wrong or if there is an action needed instead?

I've tried to paste URLs into the chat window and they just get concatenated. They also don't create a <a href=> link as I'd expected so you can't click it to go anywhere.

This would be useful for directing users to Solutions or other company resources to assist with tickets.

As the chat window has access to the clipboard, it would be cool for a user to take a screenshot of an error, then paste it into the chat window to be uploaded to the ticket.

Kind regards,

Dave