Dears,

I've problem in parsing only one command, but its importance is very high. The command is:

@@REQUESTTEMPLATE=Printer Problem@@

I read this command should fill the fields with the defaults of the template name provided for XXX. However, I tried using it many times and it never worked out. Is there who can help with this important matter. See screen shots to view examples of my templates

Best Regards,

Kateba