Parse Incoming email
How can I parse incoming email into the proper fields for ticket submission?
I tried entering the variables into the description of the email but it didn't seem to work. Pretty standard feature in ticket systems I've seen. Maybe I'm just doing it wrong.
$RequesterName = email@email.com
$Category: Servers
$Title = serverproblem
$Description = problem
I tried entering the variables into the description of the email but it didn't seem to work. Pretty standard feature in ticket systems I've seen. Maybe I'm just doing it wrong.
$RequesterName = email@email.com
$Category: Servers
$Title = serverproblem
$Description = problem