First off their are two columns available in our default template named 'Group', which is odd.  When I try to paint them I seem to have painted them and the system says incident template updated successfully, but then a second later the page refreshes and group is gone.  Once I finally got one of them to stay there, it would only paint to the right column and would complain it was being removed when I tried saving after moving it to the left column, then refresh with it back in the right column.  Not really understanding this feature.