We have no issues with sites in general, but the performance of the ServiceDesk Plus Cloud is abysmal.

At least a dozen times a day , I need to close and re-open the window because it simply will not load the next page (e.g. "Resolution").  I constantly have to refresh because the pages don't load.  For a web service, it just seems incredibly sluggish.

I raised a ticket for this before and was just told "everything is working fine". 

The issue is not specific to my PC - other technicians have bemoaned the sub-optimal performance.  Are we the only organisation who is experiencing this?  Our previous software, although not up to par funcationality-wise was 100 times quicker than ManageEngine ...