Outbound email from business unit displays main reply to email
I have setup the business units, the inbound emails are
XXX@123.com and
XXX@abc.com the inbound requests are routed to the correct business unit, however when auto replies are generated the reply/from address shows the main email
XXX@123.com. So when a contact replies to the request it is routed to the wrong business unit and a new ticket is created in the main business unit.
How do I get the reply to field on the different business units to display the correct reply to address?
Please help ASAP
thanks
Rob
Topic Participants
Blonk, Allistair
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