[08:37:34:235]|[03-12-2015]|[com.adventnet.servicedesk.utils.WorkOrderUtil]|[SEVERE]|[32]|: Exception while trying to check whether to send notification for request closure to the requester.|java.lang.NullPointerException

at com.adventnet.servicedesk.notification.util.NotificationFactory.isNotificationEnabled(NotificationFactory.java:2131)

                at com.adventnet.servicedesk.helpdesk.util.NotificationUtil.isNotificationEnabled(NotificationUtil.java:75)

                at com.adventnet.servicedesk.utils.WorkOrderUtil.checkNotifyEnabled(WorkOrderUtil.java:2915)

                at com.adventnet.servicedesk.utils.WorkOrderUtil.notifyOnRequestSynchronous(WorkOrderUtil.java:2468)

                at com.adventnet.servicedesk.task.RequestNotificationTask.executeTask(RequestNotificationTask.java:62)

                at com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManagerImpl.java:706)

                at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingTask(WorkFlowExecutor.java:160)

                at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowTemplate(WorkFlowExecutor.java:115)

                at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(WorkFlowExecutor.java:105)

                at com.adventnet.workengine.internal.WorkEngineImpl.executeWorkFlowWithoutTransaction(WorkEngineImpl.java:422)

                at com.adventnet.servicedesk.utils.WorkOrderUtil.notifyOnRequest(WorkOrderUtil.java:2378)

                at com.adventnet.servicedesk.utils.WorkOrderUtil.notifyOnRequest(WorkOrderUtil.java:2344)

                at com.adventnet.servicedesk.utils.WorkOrderUtil.notifyOnRequest(WorkOrderUtil.java:2331)

                at com.adventnet.servicedesk.utils.WorkOrderUtil.resolveRequest(WorkOrderUtil.java:7677)

                at com.adventnet.servicedesk.utils.WorkOrderUtil.resolveRequest(WorkOrderUtil.java:7578)