Option to put request OnHold
Hi,
I've noticed that the option to close a request is present while viewing the open request. But to put a request Onhold it requires to edit the request and then change the status to Onhold.
I feel a simple link should be made available to put the request Onhold, Just like there is to release to queue or close the request.
Thanks,
Roshan
I've noticed that the option to close a request is present while viewing the open request. But to put a request Onhold it requires to edit the request and then change the status to Onhold.
I feel a simple link should be made available to put the request Onhold, Just like there is to release to queue or close the request.
Thanks,
Roshan
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