OpManager unable to fetch device info from ServiceDesk 6

OpManager unable to fetch device info from ServiceDesk 6

OpManager unable to fetch device info from ServiceDesk 6, this is the message I receive and I have ServiceDesk setup within OpManager correctly.

Unable to fetch Hardware Details from ServiceDeskPlus.


Possible Reasons
Check whether the device is added in ServiceDeskPlus
Check whether the ServiceDeskPlus Server is running

Does anyone know what the fix might be or has anyone ran across this issue?

Thank you,

Mid-Michnet Support Team
Mid-Michigan Network Solutions
support@mid-michnet.com














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