When running a device scan in the OpManager, the device name is not always the same as when a device scan is run in ServiceDeskPlus. This creates problems when trying to access the ServiceDeskPlus Asset information from within OpManager. If I change the name in one product to match the other product, the link is present but as soon as the device is scanned / updated again, the name changes and the links are lost. This is very frustrating. 

The Asset Sync details options in OpManager > Add-On/Product Integration Page are

Auto Sync: Yes

Merge OpManger Asset details with SDP : YES

(BTW - There is a typo here as it says OpManger and not OpManager on this page)