OpManager Switch Monitoring - Ports marked as Trouble, only some of them trigger Alarm?
We have two switches being monitored with OpManager, both are HP ProCurve 4208vl Chassis switches (J8773A). We're using the Free Edition of OpManager build #8720.
When looking at our switches in OpManager, there are a number of ports highlighted with an orange circle indicating trouble on the port. When we click on the port, it shows the Administrative Status as "UP" and the Operational Status as "DOWN". There is no traffic passing through these ports as there are no devices hooked up to the other end. Is this supposed to happen? Is this really expected functionality? It makes it rather difficult to find a real problem with ports being used if all the unused ports are also displaying the same indicator.
The curious part of this is that there are only 3 of maybe 60 ports that are triggering an alarm. There is nothing different or unique about these ports. They are simply a few of the many ports on these switches that are not being used. What could be causing these three ports to trigger alarms and not the rest of the so-called "Trouble" ports?
When looking at our switches in OpManager, there are a number of ports highlighted with an orange circle indicating trouble on the port. When we click on the port, it shows the Administrative Status as "UP" and the Operational Status as "DOWN". There is no traffic passing through these ports as there are no devices hooked up to the other end. Is this supposed to happen? Is this really expected functionality? It makes it rather difficult to find a real problem with ports being used if all the unused ports are also displaying the same indicator.
The curious part of this is that there are only 3 of maybe 60 ports that are triggering an alarm. There is nothing different or unique about these ports. They are simply a few of the many ports on these switches that are not being used. What could be causing these three ports to trigger alarms and not the rest of the so-called "Trouble" ports?