OpManager service won't start; error: System going to Shutdown --- received process interrupt

OpManager service won't start; error: System going to Shutdown --- received process interrupt

Hey there

Our probe just keeled over and died last week and we haven't been able to get it back up, even by restoring it from backups.

I've bounced the box a couple times, checked the db parameters (all correct), opman account has sys admin permissions to the db, so everything seems to be on the up and up there.

Please read below excerpt from the wrapper log and advise accordingly:

STATUS | wrapper  | 2017/03/14 12:53:01 | --> Wrapper Started as Service
STATUS | wrapper  | 2017/03/14 12:53:01 | Java Service Wrapper Professional Edition 64-bit 3.5.15
STATUS | wrapper  | 2017/03/14 12:53:01 |   Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper  | 2017/03/14 12:53:01 |     http://wrapper.tanukisoftware.com
STATUS | wrapper  | 2017/03/14 12:53:01 |   Licensed to Zoho Corporation Pvt. Ltd. for ManageEngine OpManager
STATUS | wrapper  | 2017/03/14 12:53:01 | 
STATUS | wrapper  | 2017/03/14 12:53:01 | Launching a JVM...
INFO   | jvm 1    | 2017/03/14 12:53:02 | WrapperManager: Initializing...
INFO   | jvm 1    | 2017/03/14 12:53:03 | Starting Server from location: E:\Servers\OpManagerProbe
INFO   | jvm 1    | 2017/03/14 12:53:03 | This copy is licensed to Digital Outsource Services
INFO   | jvm 1    | 2017/03/14 12:53:03 | 
INFO   | jvm 1    | 2017/03/14 12:53:25 | System going to Shutdown --- received process interrupt
INFO   | jvm 1    | 2017/03/14 12:53:25 | Shutting down the JVM now!
INFO   | jvm 1    | 2017/03/14 12:53:26 | Modules already Populated
INFO   | jvm 1    | 2017/03/14 12:53:26 | 
INFO   | jvm 1    | 2017/03/14 12:53:26 | Persistence                                       [ LOADED ]
INFO   | jvm 1    | 2017/03/14 12:53:26 | SQNS                                              [ LOADED ]
INFO   | jvm 1    | 2017/03/14 12:53:26 | Audit                                             [ LOADED ]
INFO   | jvm 1    | 2017/03/14 12:53:27 | Authentication                                    [ LOADED ]
INFO   | jvm 1    | 2017/03/14 12:53:27 | Authorization                                     [ LOADED ]
INFO   | jvm 1    | 2017/03/14 12:53:27 | CustomView
STATUS | wrapper  | 2017/03/14 12:53:28 | <-- Wrapper Stopped

Thanks in advance!

Cheers,
Mat

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