OpManager not displaying the correct model for my devices.
Hi there,
Im having issues with the OpManager deployed at an enterprise. The issue is that, i have OpManager running and monitoring the switches at an enteprise, but the OpManager is not displaying the correct "model" for the switch that Im monitoring.
I have Cisco Catalyst 6500 series WS-C6509-E running and monitored by the OpManager, however in the EOL/EOS report that was produced, the OpManager displayed the switch as "6500 series 6509" which is different model than the switch running.
The question is, why does the OpManager displaying a different model for the switch?
Below is the output of the "show version" command of the switch itself:
cisco WS-C6509-E (R7000) processor (revision 1.2) with 458720K/65536K bytes of memory.
Processor board ID XXXXXXXXXXXX
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from s/w reset
SuperLAT software (copyright 1990 by Meridian Technology Corp).
X.25 software, Version 3.0.0.
Bridging software.
TN3270 Emulation software.
18 Virtual Ethernet/IEEE 802.3 interfaces
184 Gigabit Ethernet/IEEE 802.3 interfaces
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.
Below is the switch model displayed by the OpManager:
**Highlighted in red box
Below is the snapshot of the EOL/EOS report for the device :
-The actual switch model which is"Cisco WS-C6509-E" End of Life has not been announced yet by CISCO, but in this snapshot, the switch is already at the End of Support.
Any help would be appreciated.
Thank You.