OpManager MSP: Issue with Inventory

OpManager MSP: Issue with Inventory

Hello there!

Whenever i try to see the Inventory section on the Central server the following error is generated:


Unable to connect to the OpManager Security Service.
Possible Reasons :
The given/available NAT_NAME(sccm.ExchangeLabs.net) & NAT_PORT(6565) for the probe may be wrong.
Firewall configuration might not be done in the probe LAN.
Probe May be Down.
Internet Connection may be poor.Connection might have timed out.
Security/Inventory module possibly not started in probe.Make sure you have applied the probe upgrade.

I've checked the Probe details at Admin->Probes->sccm.ExchangeLabs.net->Edit which are as under:
Probe Name "5ATestFace66 "
NAT Name "sccm.ExchangeLabs.net"
NAT Port "8443"
Scanfi NatPort "6565"

I tried changing the NAT port from 8443 to 6565 but still the same error crops up.

Moreover, when i do a "netstat -an" for open ports on the Probe server the following ports are open:
TCP 0.0.0.0:80
TCP 0.0.0.0:135
TCP 0.0.0.0:443
TCP 0.0.0.0:445
TCP 0.0.0.0:1026
TCP 0.0.0.0:1100
TCP 0.0.0.0:2000
TCP 0.0.0.0:2236
TCP 0.0.0.0:2254
TCP 0.0.0.0:2274
TCP 0.0.0.0:2275
TCP 0.0.0.0:3389
TCP 0.0.0.0:6161
TCP 0.0.0.0:6565
TCP 0.0.0.0:8109
TCP 0.0.0.0:8443
TCP 0.0.0.0:33306
TCP 0.0.0.0:43306

And on the Central server:
TCP 0.0.0.0:135
TCP 0.0.0.0:443
TCP 0.0.0.0:445
TCP 0.0.0.0:1099
TCP 0.0.0.0:2000
TCP 0.0.0.0:2541
TCP 0.0.0.0:2542
TCP 0.0.0.0:2554
TCP 0.0.0.0:2585
TCP 0.0.0.0:2651
TCP 0.0.0.0:2652
TCP 0.0.0.0:2701
TCP 0.0.0.0:2702
TCP 0.0.0.0:3457
TCP 0.0.0.0:4065
TCP 0.0.0.0:8080
TCP 0.0.0.0:8084
TCP 0.0.0.0:8109
TCP 0.0.0.0:8115
TCP 0.0.0.0:8443
TCP 0.0.0.0:8444
TCP 0.0.0.0:23306
TCP 0.0.0.0:33356

But ports 6565 and 6161 are NOT open on the Central server. Can't seem to figure out why.

I also get the same error when i try to see the Security snapshot on the Central.

Both Central & Probe are behind the firewall.

Kindly tell me what could be the problem.

Thanks
&
Cheers!

Vinay













































































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