OpManager doesn't start after installation
Hi all,
Just tried to install the demo version of OpManager. Installation seems to be succesfull, no errors or anything else. But OpManager fails to start. I tried installing in through the One Click option and the Advanced option. Both with no luck. I'm installing it on a Windows 2008 R2 Server, with SQLExpress. Hope anyone can help / this a an evaluation killer for me...
Thank you in advance!
Regards
Below is some information that might help troubleshooting.
OpManager Service
This service is configured by default to interact with the desktop. I found out that Windows 2008 doesn't allow that anymore because of security reasons. Configuring the service not to interact with the desktop doesn't solve the issue.
First log in the System Event log
Log Name: System
Source: Service Control Manager
Date: 13-12-2013 15:34:33
Event ID: 7030
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: seas01.indy.local
Description:
The ManageEngine OpManager service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7030</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2013-12-13T14:34:33.039408500Z" />
<EventRecordID>11287</EventRecordID>
<Correlation />
<Execution ProcessID="464" ThreadID="1900" />
<Channel>System</Channel>
<Computer>seas01.indy.local</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">ManageEngine OpManager</Data>
</EventData>
</Event>
After that, the second log
Log Name: System
Source: Service Control Manager
Date: 13-12-2013 15:34:45
Event ID: 7024
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: seas01.indy.local
Description:
The ManageEngine OpManager service terminated with service-specific error Incorrect function..
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2013-12-13T14:34:45.004531800Z" />
<EventRecordID>11290</EventRecordID>
<Correlation />
<Execution ProcessID="464" ThreadID="1900" />
<Channel>System</Channel>
<Computer>seas01.indy.local</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">ManageEngine OpManager</Data>
<Data Name="param2">%%1</Data>
</EventData>
</Event>