OpManager and HelpDeskPlus not SupportCenter
Hi Vinu
Just a quick question. We are seriously looking at your OPManager MSP offering but I was a little confused about the HelpDeskPlus addon.
Looking at Helpdeskplus it seems to be the product aimed at internal IT support for an organisation and not for external support customers. Is that correct?
Or does the HelpDeskPlus come with support for Customer Accounts as is the case with SupportCenter?
Grateful for any help you can give
Just a quick question. We are seriously looking at your OPManager MSP offering but I was a little confused about the HelpDeskPlus addon.
Looking at Helpdeskplus it seems to be the product aimed at internal IT support for an organisation and not for external support customers. Is that correct?
Or does the HelpDeskPlus come with support for Customer Accounts as is the case with SupportCenter?
Grateful for any help you can give