OpManager 8721 - Integration with SD+ Not Working

OpManager 8721 - Integration with SD+ Not Working

Hi,

After patching OpManager to 8721, when trying to view Asset Detail in OpManager (which should then connect to SD+) I am receiving the error:

Unable to fetch Asset Details from ServiceDeskPlus,hence displaying Asset Details from OpManager.Trouble shoot  
Trouble shoot:
  • Check whether the device is added in ServiceDeskPlus
  • Check whether the ServiceDeskPlus Server is running


SD+ is running.

Is this a known issue?

Thanks










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