opmanage to suse linux

opmanage to suse linux

I am currently testing the opmanage product and want to know how to monitor a linux box in my dmz from the LAN.  I have opened the correct ports but when i go to test credentials it says snmp and cli failed.  Then when I go into edit monitor and then hit test monitor it says the monitor did not respond to the test request.  Thanks for your help. 

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