Operations on Equipment.

It would be nice if there was a way for individuals to report any changes, additions, or repairs they made to a server. Especially if this was available to requestors. Right now what we are doing is having everyone open a "request" every time they may a change to a server, etc. Then the techs. close them. These are then associated with the appropriate workstation, giving a work history. But it would be nice if one could just attach notes to a workstation, organized by date, and if this feature was available to requestors (since most of our people are just installing software and reporting, there are only a few of us who actually use ServiceDesk as "technicians").
David.