My Helpdesk is open 8am to 8pm Monday to Friday, 9am to 8pm on a Saturday and 10am to 5pm on a Sunday.
Looking through the evaluation copy of SupportCentre plus I see that you can only set one open and close time, are you able to provide an update so that you can have different open and close times for each day of the week?
Regards Steven Willson Merchant Helpdesk Manager Commidea Ltd