Hello everybody.

I'm evaluating the product. I have a fresh installation, immediately upgraded to the latest service pack 9.2 Build 9230.

I'm able to connect to our OpenLDAP server and to import in SDplus the users; I find them as Requesters.

Unfortunately, there's no way to log in SDplus using the OpenLDAP Credentials.

Of course, the LDAP authentication is enabled.

If I transform a requester in technician, nothing changes: there's no way to log in SDplus using the OpenLDAP Credentials.

Since I'm a newbie of this product, perhaps I miss something.

Any suggestion?

Thank you in advance.

Best regard.

        Fabrizio