Only assigned technician & full admin can edit request
I would like to see a feature where it is not possible for other technicians to assign a incident to themselves once it has already been assigned to a technician.
This will prevent situations where two technicians both try to pick up an incident at the same time.
This will prevent situations where two technicians both try to pick up an incident at the same time.
Topic Participants
Sinclair Parkinson
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