Only allow ticket owner to close ticket
We are using tickets with multiple tasks assigned to various people. The ticket owner is ultimately responsible for ensuring the work is done and closing the ticket. Currently anyone that is assigned a task under the ticket can close the ticket.
Is there a rule that I can set to make sure that only the ticket owner can close the ticket?
Thanks
Is there a rule that I can set to make sure that only the ticket owner can close the ticket?
Thanks
Topic Participants
Anonymous 976
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Mahmoud Madkour