Onhold Status reason
Is it possible to be able to quickly view the reason why a request(s) are on hold without having to open the individual request and look at the History to the request.
For example...
In the request view (list of many requests) you can have a column that indicates the request status (Open, Onhold, Closed, etc), what about an additional column stating a reason...
OR
Maybe when you 'hover' the mouse over the 'Onhold' status, it displays a bubble window showing the reason. Similar to when you 'hover' over the subject of the request.
Or can you suggest any other ways that this would be possible?
Regards