One user who is a technician isn't showing up as a requestor

One user who is a technician isn't showing up as a requestor

This prevents us from being able to cc him when replying to requests he needs to be notified of.

He shows up in the database properly:

 user_id |   first_name   |        name        | status | ciid | technicianid | ciid | ciid
---------+----------------+--------------------+--------+------+--------------+------+------
505 | Last, First  | redactedname            | ACTIVE |  588 |          505 |      |  588

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