OnDemand Provisioning Tool - Incorrect Username or Password
I'm trying to setup the provisioning tool to import my AD users into our ServiceDesk account. Whenever I enter the LDAP information for our site I keep getting an error telling me either the username or password is incorrect.
I have verified that I am entering the correct password and have also confirmed the LDAP settings are correct via a third-party LDAP client.
We are attempting to connect via LDAPS on a non-standard port (3269).
Here is a sample of the output I'm seeing in the log file.
3/18/2015 4:47:37 PM: [1] System.DirectoryServices.DirectoryServicesCOMException (0x8007052E): The user name or password is incorrect.
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_AdsObject()
at System.DirectoryServices.DirectorySearcher.FindAll(Boolean findMoreThanOne)
at System.DirectoryServices.DirectorySearcher.FindOne()
at Provisioning.Form1.checkLDAPCredentials(String& errorMsg)
Any ideas?
Topic Participants
Coor
sdpod-admin
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