'on hold' schedule status change option in reply

'on hold' schedule status change option in reply

Hi, I love the 'schedule status change' option that you get if you edit a request's properties - this lets me set a request to automatically re-open at a certain point.

However, the most common time I want to change a request's status from 'open' to 'on-hold' is when I'm replying to something the requester has said (either the original request, or a conversation item).

It would be really useful if when you change the "Update request status from "Open" to "On-Hold" after reply sent" dropdown in the reply field, it then made the scheduler option appear so that you could set a scheduled change back from on-hold to open.

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