[On-demand Webinar] Overcoming ITSM roadblocks with OpManager's integration
Struggling to maintain an accurate CMDB for auditing purposes
Difficulty in visualizing your network infrastructure to resolve issues swiftly and reduce MTTR
A reactive approach to incident management without real-time asset monitoring
Alarm fatigue leading to overlooked critical alerts
If these resonate with your experience and you're focused on overcoming these hurdles to ensure business continuity, don't miss this opportunity!
Watch our on-demand webinar, ITSM and ITOM: Ensuring high availability and business continuity with ManageEngine and discover how the seamless integration of OpManager (ITOM) with ServiceDesk Plus (ITSM) addresses these challenges. Learn how this powerful combination helps organizations streamline IT operations, reduce costs, and improve service delivery efficiency.
Top reasons this webinar is a must-watch:
- Keep your CMDB audit-ready without the hassle: Maintaining an up-to-date CMDB manually can lead to compliance issues and security risks. Discover how OpManager’s automatic discovery feature syncs assets with ServiceDesk Plus in real time, ensuring an accurate and audit-ready CMDB without manual effort.
- Boost troubleshooting efficiency with better visibility: When a device fails or needs replacement, understanding its dependencies is crucial to minimizing downtime. Learn how OpManager’s advanced mapping features—like Layer 2 mapping, virtual machine mapping, and application dependency mapping—offer detailed insights to drastically lower mean time to repair (MTTR).
- Adopt proactive incident management with real-time insights: Manual asset monitoring often results in delayed responses to issues. OpManager’s real-time network monitoring keeps you updated on asset health, availability, and performance. Additionally, integration with ServiceDesk Plus automates ticket creation for alarms, simplifying issue management.
- Overcome alarm fatigue with smarter notifications: Excessive alerts can overwhelm teams, leading to missed critical notifications. Explore how OpManager’s alarm correlation filters irrelevant alerts, ensuring your team focuses only on actionable, high-priority notifications.