On-boarding auto creates asset, Off-boarding spawns off asset list
Has anyone setup Service Desk Plus to auto create an asset during the on-boarding process? For example, a HR rep or hiring manager uses the service catalog to order a user setup with a building badge, an AD account, logins for a number of 3rd party websites. The tasks are assigned to I.T. and other application admins. When they set the task as complete a new "virtual" asset is created. When on-boarding is complete the user's asset list would match what assets have been assigned to the user. Likewise, when the user is off-boarded, a list of tasks could be spawned from the assets asigned to the user.
New to ADSelfService Plus?