We want to set up a Kiosk user to allow anyone to walk over and
create a ticket without having to log in to their own account. To
achieve this, we've only enabled the "On Behalf Of" field for that Kiosk
user on all of our templates.
The problem
is that when one opens the On Behalf Of list, it's empty. I'd like to
allow the Kiosk requester to open a ticket on behalf of anyone in the
organization. If anyone knows how I could achieve this, it'd be
appreciated.
Thanks!