On Behalf Of Anyone

On Behalf Of Anyone

We want to set up a Kiosk user to allow anyone to walk over and create a ticket without having to log in to their own account. To achieve this, we've only enabled the "On Behalf Of" field for that Kiosk user on all of our templates.

The problem is that when one opens the On Behalf Of list, it's empty. I'd like to allow the Kiosk requester to open a ticket on behalf of anyone in the organization. If anyone knows how I could achieve this, it'd be appreciated.


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