O365 Manager Plus 4106 released with Help Desk Delegation feature!
Hello, Everyone!
We are glad to announce the release of the latest build of O365 Manager Plus - 4106. This build comes with help desk delegation feature and a bug fix.
Highlights
O365 Manager Plus introduces Help Desk Delegation with the following capabilities;
- Help Desk Technician: Create technicians to delegate tasks to non-administrative users to reduce the workload of AD admins.
- Help Desk Roles: Create your own custom roles by selecting any combination of reporting, management, and auditing tasks to delegate.
- Cross-tenant Delegation: Delegate the rights of one Office 365 tenant to another to make sure critical tasks are always taken care of.
- Domain-based Delegation: Create roles with domain specific tasks to manage multiple domains effectively.
- Technician Audit Report: Audit activities of technicians which would be reflected in Office 365 setup with this granular report.
Issue Fixes
- Missing data issue in distribution lists' Email Activity and Last Mail Received reports is fixed.