O365 Manager Plus introduces Help Desk Delegation with the following capabilities;

• Help Desk Technician: Create technicians to delegate tasks to non-administrative users to reduce the workload of AD admins.
• Help Desk Roles: Create your own custom roles by selecting any combination of reporting, management, and auditing tasks to delegate.
• Cross-tenant Delegation: Delegate the rights of one Office 365 tenant to another to make sure critical tasks are always taken care of.
• Domain-based Delegation: Create roles with domain specific tasks to manage multiple domains effectively.
• Technician Audit Report: Audit activities of technicians which would be reflected in Office 365 setup with this granular report.

• Missing data issue in distribution lists' Email Activity and Last Mail Received reports is fixed.

How to update?

Update using service pack.

New to O365 Manager Plus? 

Download the fully functional free trial now.

Regards,

O365 Manager Plus Team

Email: support@o365managerplus.com

Direct: +1-408-916-9836

One-stop Office 365 Reporting, Management, and Auditing Solution.