Numbering tickets
Greetings, I need to know how to change the default numbering of tickets. What I have in mind is something like the following:
Current situation: Ticket ID = 235 (example)
Numbering I want: Ticket ID = 20170307235 (In this example the first 8 digits are the date of the ticket that should be changed per day, and the last 3 digits are the ID of the request within the tool.
Thanks for your help.