Hello, We have found an issue that occurs when coping and pasting a link into a non-IE browser.
For example, open a service desk ticket in a browser. The link appears as.....
https://<name here>/WorkOrder.do?woMode=viewWO&woID=134&&fromListView=true
If you copy/paste the above link into Chrome, you will get an "NTLM Failed Redirecting To Login Page." error in the Chrome browser.
If we paste the link as
https://<name here>/WorkOrder.do?woMode=viewWO&woID=141
It opens properly/
Thanks!