There is a big difference between what I recently paid and $30/ tech.

2) I'm guess you went this route to compete against the other free IT Help desk apps, but will you also be taking their business model of selling ads?

3) Will the free version be perpetual?  I grabbed a licenses but it says it expires in one year.  Or is this more of a "One year Demo" 

(BTW:  I would be happy to apply that 'credit' towards getting LDAP Authentication of SSL support)

Thanks