Notify user when notes are added
Is it currently possible to have the requester receive a e-mail when notes are added to a request. I do see that I can check the box for show this notes to requester also. This seems to only allow them to see it only when logged into the website to view status. Is this possible or will it be available soon as my users don't log into the website to check status. I would like to just check the box and a email go out to the with the notes.
Thanks
Thanks
Topic Participants
tbender_me
kkevin
ServiceDesk Plus
swelch
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