Notify unknown user
Hi everyone,
Whenever an unknown requester sends an email to our service desk system, we receive a notification to approve it.
Does anyone know how to make the system reply with a customized email to that requester so we could then send him a registration form?
More on the notification topic - is it possible to notify new user when account have been created for them so they will be able to log in to our service desk?
Thanks you all!
Yahav
Topic Participants
yahav
Madhivanan S
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