Notify unknown user
Hi everyone,
Whenever an unknown requester sends an email to our service desk system, we receive a notification to approve it.
Does anyone know how to make the system reply with a customized email to that requester so we could then send him a registration form?
More on the notification topic - is it possible to notify new user when account have been created for them so they will be able to log in to our service desk?
Thanks you all!
Yahav