Notify Technician of Tasks
We currently add tasks to some of our tickets when they require multiple technicians to perform work.
Is there a way to email a technician their task? I know you can reply to the technician to whom the request/ticket is assigned, but sometimes other technicians who only have a task assigned to them need a reminder.
Is there a way to email a technician their task? I know you can reply to the technician to whom the request/ticket is assigned, but sometimes other technicians who only have a task assigned to them need a reminder.