notify technician of changes in request assigned
Hi there,
Let's say a request is currently assigned to me, but then a few hours later someone picks it up.
Is there a way for the current technician to be notified if there's a change in request assignment?
Thank you for anyone's advise.
Let's say a request is currently assigned to me, but then a few hours later someone picks it up.
Is there a way for the current technician to be notified if there's a change in request assignment?
Thank you for anyone's advise.
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