Is it possible to set up an email notification for when a request is reopened?

Currently, we have a notification system in place that alerts the assigned technician when their request is reopened, but if that technician is unavailable (e.g., out of the office), the rest of the team remains unaware of the reopened request.

Here’s an example scenario:

• A ticket is submitted to the "Support Technician" group
• The ticket is resolved and closed
• The assigned technician is on sick leave for the remainder of the week.
• The ticket is reopened, but only the technician is notified, leaving the rest of the group unaware and the issue unaddressed.

It would be helpful if we could implement a rule that sends an email notification to all group members whenever a request is reopened.