Notifications
When an Incident is created we have the option to decide who in a group gets notified. I do see that this is the same when a Task is assigned to the group. Is that correct? I have to uncheck notify group when Task assigned to group since not all Technicians be working off of task. If this is not an option can it be added in future releases?
Topic Participants
Ron Pena
Jai Anand Krishnamoorthy
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