Notification when requester assigned/ changed
Requests coming in via our voice-mail system , are all assigned to a generic "voice mail" requester,
We then assign the correct requester after listening to the message .
We would like service-desk to send a notification to the new requester if a requester is changed .
We then assign the correct requester after listening to the message .
We would like service-desk to send a notification to the new requester if a requester is changed .
Topic Participants
Carl
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