Hello,

There's a nice feature in Admin/User Settings/Group, where you can enable to send notification to smb if a request is left unpicked for certain time.

However, I think this period of time (in days, hours and minutes) is calculcated "forthright", not regarding working hours/days..

and that annoys, because on Mondays (after non-working weekend) I get lots of letters, but they are not so "urgent"..

Can you please fix this? :)