Notification to user when incident has changed to Problem
Dear,
Is it possible to provide the following: When a request by a technician is changed to a Problem or a Change the requester (end-user) receives a e-mailmessage that his original request is changed to this status (Problem an/or Change).
Is it possible to provide the following: When a request by a technician is changed to a Problem or a Change the requester (end-user) receives a e-mailmessage that his original request is changed to this status (Problem an/or Change).
Topic Participants
MarcHUYBRECHTS
Stephen Morison
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